A beginner’s guide to robotic process automation

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Raise your hand if your organisation could benefit from lower operating costs and a more engaged workforce. Keep it raised if you’d prefer your employees to spend time on high-value strategic and creative work, instead of routine and repetitive tasks.

If you’re like most business leaders, chances are your hand is up.

Every organisation wants to run more efficiently. But few are aware of the emerging technologies – like robotic process automation – that can help make this a reality.

What is robotic process automation?

Robotic process automation, or RPA, automates business processes by mimicking the way a human user carries out a task, such as scheduling or data entry.

Unlike traditional automation tools that rely on back end integrations, RPA software operates directly at the user interface level.

It does not require complex programming or expensive testing, can be deployed quickly, and works across applications without fiddly integrations or APIs.

Why do organisations use robotic process automation?

Forward-thinking organisations are increasingly turning to RPA to accelerate the pace of process automation and drive digital transformation. In fact, RPA is now the fastest-growing segment of the global enterprise software market, according to Gartner.

The benefits of robotic process automation include:

  • Enhanced productivity – reduce time spent on repetitive tasks.
  • Do more with less – free staff to focus on high-value activities.
  • Maximise value of existing IT investments – connect systems without the use of APIs or integrations.
  • Fewer errors and inaccuracies – eliminate the risk of human error through automation.

What are some robotic process automation use cases?

RPA is best suited for high-volume, repetitive, rule-based tasks that are prone to manual error. These include calculations, search and retrieval, CRM updating and expense management.

Use case: Bank reconciliation

Many finance teams reconcile bank records by manually extracting data from disparate systems (i.e. bank, ERP or spreadsheets). This process is time-consuming and prone to error.

RPA software can automate reconciliation tasks like validating line items on bank statements, automating bank statement downloads and reconciling general ledger software. The result: Faster, more accurate bank reconciliation without the headaches.

How can I learn more about robotic process automation?

To learn more about how RPA can take your organisation’s digital transformation to the next level, register for Evolve Information Services’ free webinar: Understanding RPA. It’s on Tuesday 22nd October at 2pm. Register here